Terms and Conditions
Subscription Clients
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the rtoacceleration.com.au website operated by RTO Acceleration Pty Ltd (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.
By ticking the ‘I’ve read & accepted the terms & conditions’ box on our website upon sign-up, you are legally bound to the Terms & Conditions as outlined in these documents.
Legal Agreement
This agreement shall be a legal agreement between Client and RTO Acceleration Pty Ltd. The agreement shall constitute the entire agreement between Client and RTO Acceleration Pty Ltd in relation to the Services and the subscription agreement and it shall not include any terms and conditions of Client (including on any purchase order or other document submitted by Client) unless agreed to in writing by RTO Acceleration Pty Ltd.
Purchases/ Payment
Upon signing up, the initial setup fee will be charged directly to your credit card, and our services will not commence until your nominated payment method has been successfully charged. The initial setup fee is non-refundable.
Subscription Clients
RTO Acceleration’s Services are billed on a subscription basis (“Subscription(s)”). You will be billed on the date of sign-up. RTO Acceleration Pty Ltd will automatically charge your nominated credit card weekly for our weekly management fee unless a different agreement has been agreed upon by both RTO Acceleration Pty Ltd & The subscriber (in writing).
RTO Acceleration Pty Ltd reserves the right to engage a debt collector and legal counsel assistance at your expense if there are any unpaid invoices overdue by 7 days. Unpaid debts incur the maximum enforceable penalty rate.
Pausing RTO Acceleration Management
If you wish to pause your management with RTO Acceleration Pty Ltd, we require 1 week’s notice via email. The maximum pause time period is 4 weeks unless an alternate agreement is reached between RTO Acceleration Pty Ltd & The Subscriber. All paused clients will have a resume date as discussed with the client manager upon the pause request. At the end of the pause period, a representative of RTO Acceleration Pty Ltd will contact the subscriber to resume the service. If the subscriber no longer requires RTO Acceleration Pty Ltd services, a 4-week cancellation fee will be charged to the subscriber.
If RTO Acceleration Pty Ltd is unable to contact the subscriber when the service is meant to resume (at the end of the pause date period), the subscriber’s service will be canceled, an email will be sent to the subscriber, and a 4-week cancellation fee will be charged to the subscriber.
Termination of Service (Subscription Clients)
If you wish to cancel/terminate your RTO Acceleration management service, please advise us in writing. Upon cancellation/termination, any outstanding monies will need to be paid within 7 days. RTO Acceleration Pty Ltd reserves the right to engage a debt collector and legal counsel assistance at your expense if there are any unpaid invoices overdue by 7 days. Unpaid debts incur the maximum enforceable penalty rate.
Subcontracting
RTO Acceleration Pty Ltd reserves the right to employ or hire a subcontractor (company or person) for the production or work for any of our clients at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us immediately.